This Privacy Policy explains what personal information c66 collects from players in the Philippines, why we need it, how it is stored and used, and the rights you hold under applicable Philippine data protection law. Reading this page helps you make informed decisions about your account and your data.
When you register for a c66 account, we collect the personal details you submit during the sign-up process, which include your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify that you meet the minimum age requirement of 21 years for players in the Philippines, to process deposits and withdrawals in Philippine pesos, and to deliver account notifications. Without this data, we cannot create or maintain a secure, functional account for you. We may also ask for a government-issued identification document during account verification, which is a standard requirement under Philippine gaming regulations. All information you provide is stored on secured servers and is never sold to third parties for commercial purposes.
When you browse and interact with the c66 platform, our systems automatically log certain technical data to keep the service running smoothly and securely. This includes your device type and operating system, browser version, IP address, pages visited, session duration, and the features or game categories you access most frequently. We use this data for platform performance monitoring, fraud detection, responsible gaming analysis, and to improve the overall mobile experience for Filipino players. None of this automatically collected data is linked to your identity for marketing purposes without your consent. We may use aggregated and anonymised versions of this data to understand broad usage trends, but individual-level data is handled under strict access controls. Log data is retained only for as long as is necessary for the operational and compliance purposes for which it was gathered.
c66 does not sell, rent, or trade your personal data to any outside party. However, there are limited circumstances in which we may share your information with trusted service providers who operate under strict data processing agreements — for example, payment processors who handle PHP transactions, identity verification partners required under Philippine anti-money laundering regulations, and technical infrastructure providers who help run our servers and communications. All such third parties are contractually bound to use your data solely for the specified purpose and to maintain security standards consistent with our own. We may also be required to disclose personal information to Philippine government authorities or regulators when compelled by a lawful order or in response to a verified legal process. In those situations, we will disclose only the minimum information required to comply with the applicable obligation.
As a registered player based in the Philippines, you are entitled to certain rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173).
You have the right to request a copy of the personal data c66 holds about you at any time. To submit an access request, contact us at [email protected] with the subject line "Data Access Request" and include your registered email address and account username. We will respond within a reasonable period and provide the information in a clear, readable format. This right ensures you are always informed about exactly what data is on file for your account. Verification of your identity may be required before we can release any personal details.
If any of the personal information held in your c66 account is inaccurate, incomplete, or outdated, you have the right to request that it be corrected without undue delay. You can update basic account details such as your mobile number or email address directly through your account settings, or contact [email protected] for changes that require manual review. Keeping your details accurate is important for uninterrupted access to deposits, withdrawals, and account verification. We process correction requests promptly and confirm once the update has been applied. Certain fields such as your registered name may require documentary evidence before a change can be processed.
You may request that c66 delete your personal data when it is no longer necessary for the purpose it was collected, when you withdraw consent, or when processing was unlawful. Please note that erasure requests are subject to our legal and regulatory obligations — for example, certain transaction records and identity verification data must be retained for a minimum period under Philippine anti-money laundering and gaming compliance rules. Where full erasure is not immediately possible, we will inform you of the data that must be retained and the reason why, and we will delete the remaining data without delay. To submit an erasure request, email [email protected].
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and c66 will stop processing it for that purpose immediately upon receiving your objection. You may also object to processing based on legitimate interests where your individual circumstances make continued processing inappropriate. Objection requests should be sent to [email protected] with a clear description of the processing activity you are objecting to and the grounds for your objection. We will review your request and respond with our determination within a reasonable timeframe. Where your objection is upheld, we will cease the relevant processing activity and inform you accordingly.
c66 retains personal data for only as long as it is necessary for the purpose it was collected, or for as long as required by applicable Philippine law and gaming regulations. Account data is kept for the duration of your active account relationship with us and for a defined period after account closure to meet compliance obligations. Transaction records, identity verification documents, and bet history are retained for the minimum period specified under anti-money laundering and gaming licensing requirements, after which they are securely deleted or anonymised. Marketing preferences and communications data are held until you withdraw your consent or request removal. If you have questions about the specific retention period for any category of your data, contact us at [email protected] and we will provide a clear answer.
c66 may update this Privacy Policy from time to time to reflect changes in the platform, applicable Philippine data protection regulations, or our internal data handling practices. When we make material changes, we will notify registered players by email or by a prominent notice on the platform prior to the changes taking effect. We encourage you to revisit this page periodically so you remain informed about how your information is being used and protected. The most current version of this Privacy Policy is always available at c66.wine/privacy-policy. If you have any questions, concerns, or requests relating to this policy or your personal data, you can reach us at [email protected] — we are committed to responding clearly and promptly to every privacy enquiry from our Philippine players.
Quick answers to the questions Filipino players most frequently ask about data and privacy on c66.
If you want to access, correct, or delete your personal data, or if you simply have a question about how c66 handles your information, reach out to our support team or check the FAQ for quick answers.